Q: Should I make an account?
A: Making an account is optional, but highly recommended. This information is
private, and stays on file for your use. It allows you to keep track of your orders
and makes check out faster and easier each time you shop.
Q: How do I enter coupon codes or store credit codes?
A: On occasion we have sales or special promotion codes. To use any of these
codes, click on Shopping Cart and enter the code in the coupon field.
Q: Do I have to order online?
A: No. We invite you to visit our showroom at 2249 W. 111th Street 60643. We
are located in the Beverly/Morgan Park Community.
Q: How can I pay for my order?
A: We use PayPal and Square as our payment processors. They accept the
following payment cards: Visa, Visa Debit, MasterCard, and American Express.
Q: Is it safe to order online?
A: You can be assured that shopping with The Beauty Chamber Boutique is
completely safe. We use Paypal and Stripe, the top secure payment processors.
We do not process orders via telephone.
Q: How do I know that you have received my order?
A: Once you’ve placed your order, you will receive a confirmation message.
Once we have processed your order, you will receive an email with your tracking
Q: Can I make changes to my order?
A: Order details may ONLY be amended within 3 hours of purchase via email.
Email us at firstname.lastname@example.org
Q: Can I cancel my order?
A: ALL SALES ARE FINAL.
Q: Can I track my order?
A: You will receive an email with your tracking number and shipping information.
Once your order has shipped, give usps.com at least a day to update their
Q: Can I exchange an item?
A: Exchanges on apparel are accepted within 3 days of delivery. There is a 25%
restocking fee. Customer is responsible for return shipping and the new shipping
rate. We do NOT provide refunds or accept exchanges on accessories or
Q: What if i receive a defective item?
A. Our goal is to provide our customers with superior quality and customer
service. If you receive a defective item, please contact us with details of the
product and the defect at email@example.com within three
days of delivery. You can return the defective item and upon receipt of the
returned product, we will fully examine it and notify you via e-mail, within a
reasonable period of time, whether you are entitled to a refund or a replacement
as a result of the defect. If you are entitled to a replacement or refund, we will
replace the product or refund the purchase price and shipping if applicable,
using the original method of payment.